NHTSA Complaint #10947052 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10947052
Vehicle	2017 CHEVROLET VOLT
Component	ELECTRICAL SYSTEM
Date of Incident	January 23, 2017
Date Filed	January 23, 2017
Mileage	6,239 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IF THE CAR LOSES POWER, AND THE DOORS HAVE LOCKED (DO AUTOMATICALLY), THERE IS NO WAY TO MANUALLY UNLOCK THE DOORS. THE PLUNGER IS RECESSED SO MUCH IT'S IMPOSSIBLE TO RAISE IT TO UNLOCK. I CONTACTED CHEVROLET, THEY HAVE NO ANSWER ON HOW TO OVERCOME THIS. I HAVE A FRIEND WHO WAS LOCKED IN ANOTHER TYPE OF VEHICLE WHEN LOST POWER, BUT COULD MANUALLY UNLOCK THE DOORS. TV NEWS THIS MORNING SHOWED A PERSON TRAPPED IN A CAR WITH NO POWER, BUT WAS ABLE TO MANUALLY UNLOCK THE DOORS. THE MESSAGE WAS TO LEARN HOW TO MANUALLY UNLOCK THE CAR IN CASE OF EMERGENCY. PLEASE SEE IF THIS CAN BE REMEDIED, IT MAY SAVE LIVES. THANK YOU, GRATEFUL TAXPAYER. *TR

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