NHTSA Complaint #10946894 — 2012 CHRYSLER 200

THERE IS NO HEAT ON THE PASSENGER SIDE OF THE VEHICLE. CHRYSLER SERVICE DIAGNOSED THE PROBLEM AS A BLOCKAGE IN THE HEATER CORE. THEY ADVISE THAT THEY NEEDED TO REPLACE THE HEATER CORE, RADIATOR, OIL COOLER AND FLUSH THE SYSTEM. THIS WORK WAS ESTIMATED AT $2,700. I TOOK THE CAR TO ANOTHER SHOP AND HAD THE HEATER CORE REPLACED, THE COOLING SYSTEM FLUSHED AND A MANUAL FLUSH ON THE ENGINE BLOCK. THIS FIXED THE PROBLEM FOR MORE THAN HALF THE COST. THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND IT IS A SAFETY HAZARD IF YOU CANNOT DEFROST THE WINDSHIELD WHEN NECESSARY. I BELIEVE YOU CAN BE TICKETED FOR NOT HAVING SAFE VISIBILITY WHEN OPERATING YOUR VEHICLE SO THIS IS DEFECT THAT THAT CHRYSLER SHOULD CONSIDER ISSUING A SAFETY RECALL FOR. MY CAR ONLY HAS 72,000 MILES SO IT'S HARD TO BELIEVE THAT A MAJOR COMPONENT LIKE THE HEATER CORE WOULD BE DAMAGED AND NOT WORK PROPERLY.