NHTSA Complaint #11573262 — 2012 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11573262
Vehicle 2012 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Engine. A dealership charged me thousands of dollars and refused my car of needing to leave the service mechanic shop. Due to a defect of my cylinder head gasket being diagnosed as my car causing a leak. My engine estimates was billed after declining work from the service department explaining to my car was going to blow up. I had to drive with the overheating light comes on from the engine and cooling system defect. The recall was not requested I am complaining has caused a safety issue driving my Chrysler 200 lx. Companies that have serviced the maintenance of my vehicle have billed to fix issues my car don't have. Because the safety recall my vehicle does not offer for cooling symptoms. To breakdown and overheat from paying for service to prevent the problem, repair companies billed fees to prevent declining service, for a safety risk given to me as customer. I have a invoice billing statement could not question dealership why my car hazard to blowing up. When having to pay mechanic for labor not recommendent agreed to afford as paying customer. The problem has reproduced and confirmed by a dealer. After independent service center decline me owing a inspection diagnosis balance. Another company I take it to did not let me out a agreement to decline the mechanic labor. My car has been inspected from the dealership after I explained to them was waiting for a recall to approve the labor fees billed to me. P03 error code and the car inside lights would turn on and off from breaking and turning with the signal light button. Warning signs was overheating light on when the car is not running hot. Along with the temperature gauge going higher after replacing both thermostats and cooling sensor. The car gauge needle near middle hot level was the when the issues first appear as warning. A lot of the symptons of the engine cooling system issues occur during hot weather. Cooling system from the engine defect worsen not prevented over hot or cooler weather.

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