NHTSA Complaint #10945662 — 2016 LEXUS RX350
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10945662 |
| Vehicle | 2016 LEXUS RX350 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
WE NOTICED A SQUEAKING NOISE WHILE TURNING THE WHEEL WHILE IN MOTION ON 12/19/16 AND WE TOLD THE DEALER RAY CATENA OF NJ AND THEY TOOK THE CAR TO THEIR SHOP AND TOLD US THEY FOUND THE PROBLEM WITH THE WHEEL AND IT WAS FIXED. ON 1/16/17 WE NOTICED THE NOISE AGAIN WHEN WE TURN THE WHEEL AND WE THINK IT IS UNSAFE TO DRIVE THE CAR. WE ASKED THE DEALER TO REPLACE IT. VIN YOUR EMAIL HAS BEEN SUBMITTED. A MEMBER OF OUR SUPPORT TEAM WILL GET BACK TO YOU SOON. USE THIS REFERENCE NUMBER FOR FOLLOW-UP: #[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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