NHTSA Complaint #10928872 — 2016 LEXUS RX350 STEERING

Complaint Details

ODI Number	10928872
Vehicle	2016 LEXUS RX350
Component	STEERING
Date of Incident	November 25, 2016
Date Filed	November 30, 2016
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR

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