NHTSA Complaint #10945450 — 2010 CHEVROLET MALIBU

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10945450
Vehicle	2010 CHEVROLET MALIBU
Component	STRUCTURE:BODY
Date of Incident	January 15, 2017
Date Filed	January 16, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

IT IS A 2010 MALIBU LS. YESTERDAY WHEN I WAS CLOSING THE DRIVER SIDE DOOR, IT WOULD NOT CLOSE ALL THE WAY FROM THE OUTSIDE. I LOOKED AT THE CATCH AND THE AREA MIDWAY ON THE DOOR TO SEE IF ANYTHING WAS CAUGHT IN IT OR LOOKED LIKE IT WAS MISSING. I DIDNT SEE ANYTHING. I GOT IN AND SHUT THE DOOR AND IT CLOSED, BUT WHEN I TRIED TO OPEN IT IT WOULD NOT OPEN. I TRIED PUSHING THE POWER LOCK BUTTON INSIDE A FEW TIMES LOCKING AND UNLOCKING AND IT STILL DOES NOT OPEN. WHEN YOU PULL THE LTACH ON THE INSIDE IT FEELS LIKE IT IS NOT CATCHING ANYTHING. I TRIED JUST USING THE KEY ON THE OUTSIDE AND THE HANDLE ON THE OUTSIDE SEEMS LIKE IT IS NOT CATCHING ANYTHING. THE LOCKS STILL GO UP AND DOWN, WITH AND WITHOUT USING THE REMOTE. ALSO I NOTICED THAT THE RADIO STAYS ON WITH THE DOORS CLOSED AND NO KEY IN THE IGNITION. THE PASSANGER SIDE AND REAR DOORS WORK FINE.

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