NHTSA Complaint #11144596 — 2010 CHEVROLET MALIBU

DOOR LOCKS DON'T UNLOCK THE DOORS TRAPPING OCCUPANTS INSIDE THE CAR. MANUAL OR ELECTRICAL DON'T WORK. MODULES ARE DEFECTIVE, AND MANUAL LOCK PULL DOES NOT WORK EITHER. VEHICLE COULD BE RUNNING OR NOT RUNNING-STILL DOES NOT WORK. IF YOU ROLL DOWN THE WINDOW AND TRY THE OUTSIDE HANDLE, STILL DOES NOT WORK. SOLENOID, IN THE DOORS MAKE A SOUND LIKE THE DOORS UNLOCK, BUT THEY DON'T. MAYBE ONE IN THE BACK WILL WORK, BUT VERY DIFFICULT TO GET OUT OF THE CAR. YOUR STUCK WITH NO OPTIONS TO GET OUT. THIS IS A VERY SEVER SAFTY ISSUE AND NEEDS TO BE ADDRESS. TRIED TO BUT THE CAR IN DRIVE, AND BACK INTO PARK AND TURN OFF THE CAR MULTIPLE TIMES WITH NO LUCK. TRIED TO ROCK THE DOOR LOCK SWITCH DOES NOT HELP. BELIEVE THE MODULES ARE DEFECTIVE. DOOR PULLS FOR UNLOCKING THE DOORS SHOULD STILL WORK, EVEN IF THE POWER WAS LOST. THEY DO NOT. TRIED WHILE THE VEHICLE WAS MOVING AND STATIONARY. BECAUSE I WAS STUCK IN THE CAR, I WENT AROUND THE BLOCK WONDERING IF IT WAS A CHARGING PROBLEM. IT'S NOT, AFTER GOING AROUND THE BLOCK AND PULLING BACK INTO THE DRIVE WAY, THEY STILL DID NOT WORK. WHEN CAR WAS TURNED OFF AND TRIED TO UNLOCK THE DOORS STILL DID NOT WORK. HAD TO CHECK THE BACK DOOR AND FOUND IT FINALLY WORKED. HAD TO CRAWL OVER THE FRONT SEAT AND CRAWLED OUT THAT WAY. WAS STUCK IN THE CAR FOR 25 MIN. COULD NOT DO ANYTHING.