NHTSA Complaint #10943923 — 2009 HYUNDAI SONATA

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10943923
Vehicle	2009 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	November 20, 2016
Date Filed	January 9, 2017
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT WAS REPAIRING A 2009 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION WOULD INADVERTENTLY RESTART WHILE THE VEHICLE WAS IN MOTION. THE STARTER MOTOR COULD BE HEARD RE-ENGAGING. THE DRIVER WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD, SHIFTED THE GEAR INTO NEUTRAL, AND RESTARTED THE VEHICLE CORRECTLY. AFTER SEVERAL MINUTES OF NORMAL OPERATION THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A NEW KEY CYLINDER AND IGNITION SWITCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. UPDATED 04/12/17 *LJ *AS

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