NHTSA Complaint #10644259 — 2009 HYUNDAI SONATA

IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START THE CAR. IN 2013 WE WENT BACK TO THE DEALER FOR THEM TO RECUT KEYS, AND FIX THE IGNITION BECAUSE THE KEY WAS NOT TURNING THE CAR ON, YET AGAIN. IN 2014 THE CAR WAS STRANDED IN A PARKING LOT AFTER THE CAR WAS AT THE DEALER FOR THEM TO FIX THE IGNITION PROBLEMS. THEY CLEANED THE IGNITION OUT AGAIN. WE HAD TO CALL A LOCK SMITH TO COME AND WORK ON THE IGNITION TO GET THE CAR STARTED. THIS FIXED THE CAR FOR ABOUT 3 MONTHS. AGAIN THE CAR WAS STRANDED AT A BUSINESS. WE CALLED THE LOCK SMITH AGAIN AND THIS TIME IT HAD TO BE TOWED TO THE DEALER FOR REPAIRS. TO DATE: WE HAVE BEEN TO DEALERS 15+ TIMES FOR WORK ON OR REPAIR TO THE IGNITION. OTHER ASPECTS LIKE THE LOCKING MECHANISM, OR OTHER PARTS THAT ARE INVOLVED IN MAKING THE KEY TURN HAS NEVER BEEN ADDRESSED, I AM TOLD THAT THE COST WILL BE 250.00+ FOR AN ISSUE THAT STARTED BEFORE THE WARRANTY RAN OUT. *TR