NHTSA Complaint #10940213 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10940213
Vehicle 2016 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

SETTING CRUISE DOES NOT HOLD WITH EVEN VERY MINOR INCLINE/DECLINE NO MATTER WHAT SPEED SET IS. THE INCREASE OF SPEED DURING SET CRUISE IS ALARMING AT OVER 10+ MILES AT MEDIUM DECLINE, AND AT SOME POINT CAR TRIES TO SLOW DOWN, BUT IT IS NOT A SMOOTH TRANSITION, AS IT FEELS JERKY. I HAVE TAKEN TO LICAL JEEP DEALER, BUT THEY SAID MAYBE AFTR "COMPUTER UPDATES", IT WOULD REMEDY IT. NOT! I CAN BE ON A BOULEVARD, STREET, HIGHWAY, ETC... I HAVE ANOTHER APPOINTMENT FOR 1-13-2017 WHILE LATITUDE STILL HAS WARRANTY...NO DEALER IS ABLE TO GET VEHICLES IN QUICKLY, SO THAT ALONE SAYS A LOT ABOUT ISSUES WITH THIS MANUFACTURER.... I WOULD ADD THAT I TESTED CRUISE WITH THAT AUTOMATIC ENGINE SHUTOFF BOTH ON AND OFF TO NARROW IT DOWN, BUT THERE WAS NO DIFFERENCE... THERE IS A HUGE PROBLEM WITH DEFROSTING WINDSHIELD, TOO, WHERE THE ONLY REMEDY IS ROLLING DOWN WINDOWS, WHICH IS TERRIBLE IN FOG, RAIN, COLD WEATHER... THE OTHER ISSUE I HAVE IS THE AREA WHERE THE SIDEVIEW MIRRORS ARE: IT IS SO WIDE, IT BLOCKS AN ONCOMING CAR (ESPECIALLY ON PASSENGER SIDE), WHEN TRYING TO TURN LEFT. IT MAKES IT NEARLY IMPOSSIBLE TO SEE ROAD, TOO, AS MANY STREETS HAVE MEDIANS AND MANY DO NOT. SOME HAVE CONCRETE BIKE CURBS, AND ONE MUST PULL CAR FURTHER OUT THAN NORMAL, JUST TO AVOID RUNNING INTO SOMETHING. THIS IS TRUE FOR BOTH RIGHT OR LEFT TURNS. IF AREA IS DARK, IT IS A GUESSING GAME. THIS ALSO MAKES IT DIFFICULT TO SEE DEER IN NEIGHBORHOODS OR FREEWAYS HERE IN SAN ANTONIO, MUCH LESS OBJECTS THAT ARE THREE FEET TALL AND BELOW.

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