NHTSA Complaint #10939937 — 2009 SMART FORTWO

TL* THE CONTACT OWNS A 2009 SMART FORTWO. THE CONTACT HEARD A KNOCKING SOUND UNDER THE HOOD OF THE VEHICLE AND SMOKE BEGAN TO FILL THE VEHICLE UNDERNEATH THE STEERING COLUMN. THE CONTACT PARKED AND TURNED OFF THE VEHICLE; HOWEVER, THE KNOCKING SOUND AND SMOKE CONTINUED. THE HORN AND ALARM BEGAN TO SOUND. THE CONTACT DISCONNECTED THE BATTERY AND FLAMES APPEARED UNDERNEATH THE DASHBOARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DECLARED UN-DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.