NHTSA Complaint #10939545 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10939545
Vehicle 2013 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

CAR HAS STALLED WHILE DRIVING NOW 5 TIMES IN 9 DAYS. THE FIRST TIME DRIVING FROM DENVER TO CASPER, I WASN'T TOO FAR FROM HOME THE STEERING ASSIST SERVICE NEEDED WARNING CAME ON, AND ABOUT 5 MILES LATER I RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING, IMMEDIATELY FOLLOWED BY AN ENGINE SERVICE NOW WARNING AND I COMPLETELY LOST POWER. IN TRYING TO RESTART THE VEHICLE, I HAD ALL MY LIGHTS AND EVERYTHING (INCLUDING WARNINGS), BUT NO CRANK. WHEN A NICE PERSON ASKED TO PUSH ME TO THE SHOULDER AT LEAST OUT OF THE TURN LANE WHILE WAITING FOR A TOW TRUCK. THE CAR STARTED RIGHT UP. TOWED THE CAR STILL TO A FORD DEALERSHIP, WHERE I WAS TOLD NOTHING WAS FOUND AND THEY COULDN'T REPLICATE THE PROBLEM. 7 DAYS LATER. AND ABOUT 250 MILES FROM HOME ON THE INTERSTATE. THE SAME THING HAPPENED. THE CAR STARTED ABOUT AN HOUR LATER AFTER THE TOW TRUCK DRIVER ARRIVED TO HELP. WAS ABLE TO DRIVE THE CAR HOME, AND AGAIN THE FOLLOWING DAY THE FOLD DEALERSHIP TOLD ME JUST COMMUNICATION CODES ON THE COMPUTER AND UNSURE WHAT THE ISSUE IS. TODAY, THE CAR DID THE SAME THING 3 MORE TIMES IN THE SPAN OF 2 HOURS. ONCE I WAS STOPPING IN THE RIGHT THROUGH LANE AT A STOP LIGHT WITH MY DAUGHTER IN THE CAR WHEN IT STALLED OUT. NOTICED THIS TIME EVEN THOUGH I HAD THE CAR IN PARK THE DASH READ IT WAS IN DRIVE. HAD THE ECM ON THE TRANSMISSION REPLACED ALREADY IN SEPTEMBER. RIGHT NOW IT IS BACK A THE DEALERSHIP AS I DO NOT TRUST THIS CAR WITH ME IN IT, LET ALONE MY 2 LITTLE GIRLS. *TR

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