NHTSA Complaint #10939127 — 2010 DODGE JOURNEY ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10939127
Vehicle	2010 DODGE JOURNEY
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 5, 2016
Date Filed	January 2, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I WAS OUT OF TOWN PARKED AT A STORE WOULD NOT START. AS I WAS WAITING ON SOMEONE TO COME HELP ME THEN 30 MINS OR SO LATER MY CAR STARTED UP. MY BOYS AND I CUT OUR VACATION SHORT BECAUSE ITS VERY UNSAFE HAVING YOUR CAR NOT START IN A PLACE YOU KNOW NO ONE. WE'VE CHANGED THE BATTERY. THE NEXT MONTH I WAS GETTING GAS AND IT WOULDN'T START AGAIN. I HAD A PERSON JUMP ME AND TOOK IT TO GET CHECKED OUT AND THEY FOUND NOTHING WRONG WITH THE CAR. SO A MONTH AND A HALF THE CAR DID IT AGAIN I WAS AT THE MALL AND IT WOULDN'T START. THIS IS A HORRIBLE FEELING NOT KNOWING WHEN OR IF YOUR CAR IS GOING TO START OR NOT. WE CAN'T DRIVE OUT OF TOWN IN IT BECAUSE THE UNCERTAINTY IF IT'S GOING TO START OR NOT. WHICH IT IS UNFAIR TO MY BOYS WHEN WE AT LEAST DO SOMETHING ON SUMMER BREAK OR FALL BREAK OR EVEN WINTER BREAK AND WE CAN'T EVEN GO OUTSIDE OF OUR CITY. *TR

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