NHTSA Complaint #10939054 — 2015 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10939054
Vehicle 2015 CHEVROLET SUBURBAN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 144,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

CAR WOULD REV, THEN SHIFT VERY HARD INTO GEAR FROM A FULL STOP - EITHER GOING FORWARD OR INTO REVERSE. HAD ALSO NOTICED SOME UNEVEN GEAR SHIFTS WHEN GO UP HILLS AND REVVING OF ENGINE PRIOR TO TRANSMISSION ENGAGING WHEN ON THE HIGHWAY. TAKEN TO DEALERSHIP, WHERE I WAS TOLD THE TRANSMISSION PUMP WENT OUT AND WOULD REQUIRE THE ENTIRE TRANSMISSION TO BE REPLACED, WHICH WAS NOT UNDER WARRANTY. THIS HAPPENED AT 144,400 MILES. HOWEVER, THE REMANUFACTURED TRANSMISSION WOULD BE WARANTEED FOR 300,000 MILES.

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