NHTSA Complaint #10938896 — 2011 MAZDA CX-9

MY POWER TRAIN WAS SUPPOSED TO BE COVERED TO 100,000 MILES. WHEN THE TRANFER CASE HAD TO BE REPLACED AS PER WARNING IT HAPPENED AT 93000 ONSTEAD OF 90000 BUT I WAS TOLD THAT NOT ONLY EAS I NOT COVERED BUT THAT THE SUPPOSED WARRANTY COVERED TO 100000 MILES WAS NOT VALID EITHER BECAUSE THE CAR WASN'T CLASSIFIED AT MAZDA AS A CERTIFIED PRE-OWNED CAR AND THE ONLY REASON I BOUGHT THE CAR WAS ALTHOUGH THE MILEAGE WAS HIGH,APPROXIMATELY 54,300 MILES FOR A 2 YR.OLD CAR I PURCHASED IT BECAUSE WITH IT SUPPOSEDLY BEING PRE-OWNED CAR, THE POWER TRAIN WAS TO BE WARRANTEED TO 100000 MILES SO PICTURE MY SHOCK WHRN I WAS TOLD THAT THE CAR WAS NOT CONSIDERED TO BE PRE-OWNED AND THAT THE POWER TRSIN WOULDN'T BE COVERED. I MUST TAKE IT UP WITH THE DEALER. SO I WAS STICK WITH THE PAYMENT OF THE REPLACEMENT OF A PART THAT WAS LISTED FOR RECALL. SO FOR 2000 MILES PAST ORIGINAL RECALL MILEAGE AND BECAUSE MAZDA HAD NO RECORD OF MY CAR BEING PRE-OWNED I HAD TO PAY FOR EVERYTHING MYSELF. IT LOOKED LIKE A MONSTER HAD TAKEN A BITE OF THE PART IN QUESTION. I STILL HAVE PART CAUSE I 'M STILL TRYING TO GET MY MONEY BACK TO NO AVAIL#!!! IT WAS STATIONARY WHEN THE DEFECT BECAME EVIDENT.