NHTSA Complaint #10937911 — 2014 RAM PROMASTER

FROM THE VERY BEGINNING, I HAVE SMELLED A COOLANT LEAK. THE RADIATOR COOLING FANS HAVE RUN EXCESSIVELY AND INTERMITTENTLY... EVEN AT BELOW ZERO TEMPERATURES.THEY HAVE REPLACED MY RADIATOR TWICE, COOLING FANS AND CONTROL MODULE...MOST RECENTLY THE HEAD GASKET WAS REPLACED AT A COST OF ANOTHER $2400.00 AND I STILL HAVE LEAKAGE ISSUES. THE COOLANT RESERVOIR NEEDS TO BE REFILLED EVERY TIME I GO IN FOR AN OIL CHANGE. I HAVE ANOTHER APPOINTMENT WITH DODGE OF BURNSVILLE, MN ON 12/29/16 TO HOPEFULLY FIND OUT WHERE THE LEAK(S) IS/ARE. THEY HAVE TOLD ME SO MANY DIFFERENT STORIES AS TO WHY I AM SMELLING COOLANT THAT I DON'T REALLY TRUST THAT THEY ARE BEING TRUTHFUL. MY VEHICLE HAS BEEN IN THE SHOP SO MANY TIMES FOR THIS....AND I HAVE LOST SO MANY DAYS WORK AS A RESULT. I HAVE BEEN IN CONTACT WITH CHRYSLER CUSTOMER SERVICE AND I NEED YOUR HELP. THIS VEHICLE WOULD BE CONSIDERED A LEMON UNDER MN LAW, EXCEPT THAT IT IS A CARGO VAN. ADDITIONALLY, MY HEADLIGHT ASSEMBLIES HAVE BEEN REPLACED...TWICE ON ONE SIDE AND ONCE ON THE LEFT UNDER MY ORIGINAL WARRANTY....AND NOW BOTH HAVE MOISTURE IN THEM AGAIN. I HAVE REPLACED OVER 15 LOW BEAM BULBS IN THE 2 3/4 YEARS THAT I HAVE OWNED IT. I OWN NUMEROUS OTHER VEHICLES WITH OVER 100,000 MILES AND HAVE NEVER REPLACED A BULB. CAN YOU PLEASE HELP ME? I KNOW THAT THERE A MANY OUT THERE WITH THE 2014 PROMASTER VANS WHO ARE HAVING THE SAME ISSUES AND ARE VERY FRUSTRATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR