NHTSA Complaint #10937875 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10937875
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 28, 2016
Date Filed	December 28, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I RECEIVED A RECALL NOTICE FOR MY JEEP CHEROKEE 2015. IT HAS TAKEN ME A WHILE TO ACTUALLY FIND SOME TIME TO TAKE MY CAR IN FOR THE RECALL. I CALLED PRIOR TO GOING TO THE DEALER TO MAKE AN APPOINTMENT AND THE GUY AT SERVICE SAID I COULD JUST WALK IN. I WENT IN TODAY AND THE SAME GENTLEMAN SAID I NEEDED AN APPOINTMENT AND THAT THEY COULDN'T TAKE IT IN TODAY BECAUSE THEY HAD A LOT OF WORK. THAT IF I WANTED, I COULD LEAVE IT THERE UNTIL FRIDAY. THEY DON'T LEND YOU A CAR IN THE TIME BEING. I CAN'T LEAVE MY CAR THERE AND MISS WORK. SO I GUESS NOW I NEED TO WAIT ANOTHER WEEK OR SO TO GET THIS FIXED WHEN THE LETTER SAYS IT IS A SAFETY RECALL AND IT IS IMPORTANT TO FIX IT AS SOON AS POSSIBLE. IT WAS A BAD DECISION TO HAVE PURCHASED THIS VEHICLE.

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