NHTSA Complaint #10937353 — 2015 RAM 3500

THE FRONT TIRES WEAR EXCESSIVELY ON THE OUTER EDGES. I HAVE TAKEN IT TO FLETCHER DODGE 3 TIMES TO CORRECT THE ISSUE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A PROBLEM THEY HAVE SEEN BEFORE WITH THIS MODEL VEHICLE. FLETCHER DODGE DID REPLACE THE 2 FRONT TIRES AND PERFORMED AN ALLIGNMENT. CHRYSLER SET UP A STAR ACCOUNT AND WORKED ON IT. CHRYSLER ACKNOWLEDGED THERE IS A PROBLEM BUT DO NOT KNOW WHAT IT IS AND THERE IS NOTHING THEY CAN DO, AND IT IS CAUSED BE TOWING HEAVY LOADS. I DRIVE IT MOSTLY AND FROM WORK. I USE A 2 HORSE TRAILER ABOUT 4 TIMES A YEAR FOR APROXIMATELY 340 MILES AND HAY 3 TIMES A YEAR FOR APPROXIMATELY 40 MILES.