NHTSA Complaint #11499540 — 2015 RAM 3500

The contact owns a 2015 Ram 3500. The contact stated while driving at approximately 30 MPH, the driver's front and driver's side rear wheels detached from the vehicle. The contact became aware of nine broken wheel studs. There was no warning light illuminated. The contact referenced the failure to NHTSA Campaign Number: 21V398000 (Wheels) however, the VIN was not included in the recall. The contact made a local dealer aware of the failure and confirmed that the VIN was not included in the recall. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the wheel studs and lug nuts needed to be replaced. The vehicle remained with the independent mechanic awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.