NHTSA Complaint #10936810 — 2015 RAM 1500

ON SEPTEMBER 12, 2016, MY TRUCK WENT THROUGH A BUILDING WHILE NO ONE WAS IN THE VEHICLE. AT AROUND 7 AM ON SAID DATE, MY DAUGHTER, WHO WAS THE DRIVER, EXITED THE VEHICLE TO SO INTO A BAGEL STORE IN A STRIP MALL. SHE PUT THE VEHICLE IN PARK, AND EXITED THE VEHICLE WITH HER KEYS IN HAND, SHE TURNED AROUND TO REMOTE START THE VEHICLE. IT WAS A COOL MORNING. UPON ENGAGING THE REMOTE START, THE VEHICLE STARTED TO MOVE ON ITS OWN, RUNNING INTO THE STRIP MALL ADDRESS OF GARFIELD RD, CLINTON TWP MI. THE BAGEL STORE EMPLOYEE SAW THIS ALL UNFOLD, YET THE POLICE DID NOT WANT HER AS A WITNESS. INSTEAD, THE POLICE TICKETED HER FOR CARELESS DRIVING. SHE WAS NOT IN THE VEHICLE AT THE TIME IT WENT INTO THE BUILDING YET STILL RECEIVED A TICKET. THE VEHICLE WAS THEN TOWED TO A CAR DEALERSHIP IN MI. WHILE THE VEHICLE WAS IN ROUTE, MY DAUGHTER CALLED CHRYSLER TO INFORM THEM OF THE ACCIDENT. SHE WAS TOLD TO MAKE SURE THAT NO ONE FROM THE DEALERSHIP TOUCHED THE TRUCK. CHRYSLER WANTED TO SEND IN THEIR PEOPLE TO INVESTIGATE. THE TRUCK SAT ON THE LOT FOR A WEEK. OF COURSE THEY FOUND NOTHING WRONG? IN THE MEANTIME I CALLED THE INSURANCE COMPANY TO SEE HOW MANY POINTS THIS TICKET WAS THAT WAS NOT WARRANTED. TOO MANY. SO I HIRED A LOCAL ATTORNEY TO FIGHT THE TICKET. I STILL HAD TO PAY FOR THE ATTORNEY AND A FINE. IN CONCLUSION, I OWN A TRUCK THAT MOVES ON ITS OWN, CHRYSLER STATES THAT THERE IS NOTHING WRONG WITH IT; THERE IS A WITNESS THAT SAW THAT NO ONE WAS IN THE TRUCK. THERE IS A SERIOUS PROBLEM HERE AND NO ONE IS OWNING UP TO IT. I WOULD LIKE SOME CONCRETE ANSWERS ON THE PROBLEM. MY CHILD DRIVES IT EVERYDAY AND I FEEL THAT SHE IS CONSTANTLY AT RISK. IT IS A LEASE AND I CANNOT AFFORD TO TURN IT IN. I AM IN A WORRIED ABOUT THIS HAPPENING AGAIN. PLEASE HELP US. *TR