NHTSA Complaint #10936549 — 2015 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10936549
Vehicle	2015 RAM 1500
Component	POWER TRAIN
Date of Incident	December 18, 2016
Date Filed	December 20, 2016
Mileage	9,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TRANSMISSION PROBLEM... SUNDAY, 12/18/2016 IN MINNEAPOLIS, MN REMOTELY STARTED VEHICLE AT 6:00AM -22 ACTUAL AIR TEMP. VEHICLE HAD BEEN WARMING UP (IDLING) FOR 15 MINUTES. AT 6:15AM I TRIED PUTTING THE VEHICLE IN REVERSE. INDICATOR LIGHT FOR REVERSE SHOULD HAVE GONE SOLID...JUST BLINKED. TRIED PLACING VEHICLE IN DRIVE WITH SAME RESULTS. DRIVE INDICATOR JUST BLINKED, SHOULD HAVE GONE SOLID. CHECK ENGINE CAME ON. TRIED STOPPING AND STARTING VEHICLE NUMEROUS TIMES WITH NO IMPROVEMENT. ALLOWED VEHICLE TO CONTINUE TO IDLE FOR A TOTAL OF ONE HOUR BEFORE THE VEHICLE'S TRANSMISSION ACTUALLY SHIFTED INTO REVERSE. BROUGHT VEHICLE TO JOE MACHENS RAM DEALERSHIP IN COLUMBIA, MO ON 12/19/2016, SERVICE WRITER CHRIS BOATRIGHT (573-474-9500) WROTE THE ISSUE UP. RECEIVED A CALL FROM CHRIS BOATRIGHT ON 12/20/2016. THEY COULD NOT FIND ANY PROBLEMS EVEN THOUGH THE CHECK ENGINE LIGHT DID POINT TO A TRANSMISSION ERROR. REPORTING THIS ISSUE AS I SAW ON THE NEWS TODAY ABOUT THE OTHER ISSUES OF THIS VEHICLE ROLLING AWAY WHEN PEOPLE THINK THE TRANSMISSION IS IN PARK.

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