NHTSA Complaint #10936295 — 2002 VOLKSWAGEN JETTA SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10936295
Vehicle	2002 VOLKSWAGEN JETTA
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	December 18, 2016
Date Filed	December 19, 2016
Mileage	160,000 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRONT PASSENGER WAS BURNED WHEN THE SEAT WARMER MALFUNCTIONED. MEDICAL ATTENTION WAS NOT NEEDED. THE FAILURE BURNED A HOLE THROUGH THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

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