NHTSA Complaint #10935942 — 2014 FORD FIESTA

THE CAR STARTED NOT ACCELERATING WHEN GAS WAS PUSHED, DELAYED THEN CAUGHT AND JERKED LIKE TRANSMISSION WAS BAD, ALSO THE GAS MILAGE GOT WORSE AFTER OWNING A LITTLE OVER A YEAR. ALMOST HIT BY SEMI-TRUCK GETTING ON THE INTERSTATE BECAUSE CAR WOULDN'T ACCELERATE! IN TOWN, AT LIGHTS, WOULD JERK WHEN AT A STOP OR AT TAKE OFF, ALMOST CAUSING PEOPLE BEHIND OR FRONT OF ME TO HIT ME. TOOK IT TO ONE LOCAL DEALER, SAID THEY ADJUSTED THE (TCM) TRANSMISSION CONTROL MODULE AND IN ABOUT 1000 MILES IT WOULD BE CORRECTED AND WE SHOULD SEE BETTER GAS MILAGE AND NO JERKING OR ISSUES WITH ACCELERATION.. DIDN'T HAPPEN, TOOK TO A DIFFERENT FORD DEALER NEAR US, THEY SAID NO PARTS TO FIX IT. ONE MONTH LATER CALLED THEM BACK ABOUT PART, AND THEY SAID "NO KNOWN FIX FROM FORD AT THIS TIME". THEY SAID WE COULD JUST LEAVE THE CAR WITH THEM IF WE DIDN'T FEEL SAFE DRIVING IT, THEY WOULD ADD IT TO 3 OTHER ONES OUT BACK!!!. TOOK THE CAR BACK TO OUR ORIGINAL DEALER BOUGHT IT FROM AND THEY OFFERED NO APOLOGY AND SAID WE COULD TRADE IT ON ANOTHER ONE OF THEIR CARS.. NO THANKS. HIGHLY DISAPPOINTED IN FORD... THOUGHT THEY WERE MUCH BETTER COMPANY. SAFETY APPARENTLY NOT AN ISSUE WITH THEM.. I CALLED FORD CORPORATE AND OPENED A CASE NUMBER ON THE ISSUE, ONLY TO HAVE MY CASE CLOSED WITHIN ONE DAY BECAUSE THEY DEEMED THE CAR "WITHIN WORKING PARAMETERS" AFTER SAYING THEY DISCUSSED IT WITH THE DEALERS WE TOOK IT TO FOR REPAIR. WHEN I ASKED WHAT THAT MEANT, THEY SAID COULDN'T TELL ME BECAUSE IT WAS FORD CONFIDENTIAL INFORMATION!. NOW NO ONE AT FORD CORP. WILL RETURN MY CALLS, OR THE DEALER I TOOK THE CAR BACK TOO. LOST ALL CONTACT WITH FORD AT THIS POINT. SEEKING A LAWYER TO SEE OPTIONS ON HOW TO SALVAGE SOME ISSUE THAT WILL HIT MY CREDIT RATING, SINCE I BASICALLY WON'T BE MAKING PAYMENTS ON IT ANYMORE AND GAVE IT BACK TO THE DEALER. SHAME ON FORD!!!!!! SELLING CARS THEY KNOW HAVE AN ISSUE....