NHTSA Complaint #10935390 — 2009 NISSAN MAXIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10935390
Vehicle	2009 NISSAN MAXIMA
Component	STEERING
Date of Incident	December 13, 2016
Date Filed	December 15, 2016
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR WILL NOT START WITH THE ELECTRIC PUSH BUTTON. IT SEEMS TO BE THE ELECTRIC STEERING LOCK MECHANISM ACTUATOR. NISSAN WANTS TO CHARGE $1000 FOR THE PART AND $400 LABOR. IT TOOK US 15 MINS TO TAKE THE PART OUT OURSELVES AND UNPLUGGED IT AND PLUGGED IT BACK IN. IT DID WORK A FEW TIMES BUT NOW IT WONT WORK AGAIN. LOOKS LIKE I WILL HAVE TO BUY THE PART WHICH IS ON AMAZON FOR AROUND $400.00. THIS IS A REAL PROBLEM WITH THIS PART AND NISSAN SHOULD HONOR AN EXTENDED WARRANTY ON IT! I HAD TO HAVE IT TOWED TWICE BEFORE FIGURING THIS OUT! NOT SURE WHY THEY HAVE CHARGE SO MUCH FOR SUCH A SIMPLE FIX. THE DEALER SHIP IS A RIP OFF...

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