NHTSA Complaint #10935256 — 2014 CHEVROLET IMPALA VISIBILITY/WIPER

Complaint Details

ODI Number	10935256
Vehicle	2014 CHEVROLET IMPALA
Component	VISIBILITY/WIPER
Date of Incident	November 15, 2016
Date Filed	December 14, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REARVIEW MIRROR ADHESIVE ON MY 2014 CHEVROLET IMPALA HAS FAILED, RESULTING IN A DANGLING REARVIEW MIRROR WHICH AFFECTS MY SAFETY IN HAVING VISIBILITY WHILE OPERATING THE VEHICLE. GENERAL MOTORS AND/OR CHEVROLET WAS NEGLECTFUL IN ENSURING THIS PIECE OF THE 2014 CHEVROLET IMPALA WAS ENGINEERED CORRECTLY SO THAT OPERATORS CAN HAVE REARVIEW MIRROR STABILITY FOR THE DURATION OF OWNERSHIP. UPON CONTACTING GENERAL MOTORS, THEIR ONLY SUGGESTION WAS FOR THE OWNER TO BEAR THE COST OF PURCHASING AN ENTIRELY NEW WINDSHIELD AND ADHESIVE. THIS IS A DEFECT OF THIS CAR AND SHOULD NOT BE LEFT TO THE OWNER'S RESPONSIBILITY. GENERAL MOTORS NEEDS TO CORRECT THIS ISSUE FOR THE SAFETY OF PEOPLE WHO PURCHASE THIS CAR! *TR

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