NHTSA Complaint #10934905 — 2012 DODGE DART

WHILE MY MOTHER WAS DRIVING HER 2013 DODGE DART WITH ONLY 17,000 MILES ON IT THE CAR WENT INTO NEUTRAL ON ITS OWN. THE CAR WAS RUNNING AND THE SHIFTER SELECTOR WAS IN DRIVE...BUT THE DASH SHOWED "N" FOR NEUTRAL AND THE CAR WOULD ONLY REV AND GO NOWHERE. THE SHIFT HANDLE COULD BE MOVED TO ANY POSITION BUT THE TRANS STAYED IN NEUTRAL. CAR HAD TO BE TOWED TO THE DEALER. I LET THEM KNOW THAT I SAW THERE WAS A RECALL R42 FOR THIS TYPE OF PROBLEM. DEALER SAID OUR CAR WAS NOT PART OF THE RECALL. WE DID BRING THE CAR TO THEM 6 MONTHS PRIOR TO THIS BECAUSE WE REPORTED THE TRANSMISSION WAS HESITATING ON ACCELERATION...AT THAT TIME THE CAR ONLY HAD 12,500 MILES ON IT...THEY SAID THEY COULD FIND NOTHING WRONG. THIS IS A HUGE SAFETY PROBLEM, IF SHE HAD BEEN PULLING INTO TRAFFIC FROM A STOP THIS COULD HAVE CAUSED A HORRIFIC ACCIDENT. AGAIN THIS HAPPENED WHILE DRIVING IN MOTION, LUCKILY IN THE MALL PARKING LOT AND NOT ON A MAJOR INTERSECTION...VERY DANGEROUS. *TR