NHTSA Complaint #10934845 — 2004 MERCURY MOUNTAINEER AIR BAGS

Complaint Details

ODI Number	10934845
Vehicle	2004 MERCURY MOUNTAINEER
Component	AIR BAGS
Date of Incident	August 6, 2016
Date Filed	December 12, 2016
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

MY SON WAS DRIVING TO WORK ON AUGUST 6, 2015. SOMETHING HAPPENED, AND HE RAN OFF THE ROAD AND HIT A TREE. AT THAT POINT THE AIRBAG COVER FLEW TOTALLY OFF, INSTEAD AND FALLING DOWN AS IT IS SUPPOSED TO. THE COVER ITSELF GASHED MY SONS FOREHEAD FROM LEFT TO RIGHT, AND HE LOST HIS RIGHT EYE. THIS IS A TERRIBLE ACCIDENT. THE AIRBAGS CAME OUT SO FAST THAT THEY HAD BURN MARKS ON THEM. THESE AIRBAGS WERE SUPPOSED TO SAVE PEOPLES LIVES INSTEAD OF MANGLING THEIR FACES. SOMEONE NEEDS TO BE RESPONSIBLE FOR THIS HORRIFIC ACT....01/04/17 *BF *TR *CN

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other AIR BAGS Complaints

#11165492 — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#10720970 — May 22, 2015 — I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY SIDE AIRBAGS DEPLOYED. I DID NOT HIT A POT HOLE, THERE WAS NO A...

#10667784 — December 22, 2014 — DRIVING AT APPRX 50 MPH WHEN SUDDENLY BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR CURTAINS DEPLOYED!! THERE WAS NO AC...

#10557803 — December 30, 2013 — TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER AND PASSENG...

#10523504 — July 6, 2013 — AFTER REVERSING APPROXIMATELY 6 FT IN MY DRIVEWAY I PUT THE VEHICLE IN DRIVE AND BEFORE TAKING MY FOOT OFF OF THE BRA...

Recent Complaints for the 2004 MERCURY MOUNTAINEER

#11421672 — POWER TRAIN:AUTOMATIC TRANSMISSION — June 21, 2021 — This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchas...

#11205264 — ELECTRICAL SYSTEM — May 2, 2019 — MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN

#11165492 — STEERING — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — UNKNOWN OR OTHER — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11128025 — STRUCTURE:BODY — September 7, 2018 — OPERATING THE TAILGATE WINDOW HINGES BROKE OFF SCREWS APPEARED TO HAVE SEVERE CORROSION VEHICLE WAS STATIONARY