NHTSA Complaint #10557803 — 2004 MERCURY MOUNTAINEER AIR BAGS

Complaint Details

ODI Number	10557803
Vehicle	2004 MERCURY MOUNTAINEER
Component	AIR BAGS
Date of Incident	December 11, 2013
Date Filed	December 30, 2013
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER AND PASSENGER'S SIDE CURTAIN AIR BAGS DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED INJURIES TO THE BACK AS A RESULT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED AND RESET. IN ADDITION, THE LINER AROUND THE WINDOWS AND THE SAFETY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 107,000. ...UPDATED 03/07/14 *BF

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