NHTSA Complaint #10934842 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10934842
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	December 5, 2016
Date Filed	December 12, 2016
Mileage	58,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

LOST POWER STEERING WHILE DRIVING. TRACTION CONTROL FAULT AND TERRAIN CONTROL FAULT CAME ON. THE STEERING BOX NOW NEEDS TO BE REPLACED. I HAVE CODES C1B00-62, U2001, U0415, AND THE SAME ISSUE THAT MEETS THE REQUIREMENTS OF RECALL 14S06, BUT MY VIN IS NOT IN THE DATA BASE FOR THIS. THE RECALL SPECIFICALLY CALLS OUT VEHICLES FROM THE CHICAGO PLANT. 11TH LETTER IN MY VIN SHOWS IT CAME FROM THE CHICAGO PLANT. FORD AND THE DEALERSHIP REFUSE TO CONSIDER THIS A RECALL ITEM, I STRONG DISAGREE WITH THEM. *TR

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