NHTSA Complaint #10934479 — 2014 FORD FOCUS ELECTRIC

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10934479
Vehicle	2014 FORD FOCUS ELECTRIC
Component	POWER TRAIN
Date of Incident	November 18, 2016
Date Filed	December 10, 2016
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHILE BRAKING, THE "STOP SAFELY NOW" MESSAGE APPEARS AND ONCE STOPPED, THE CAR LOSES ALL MOTIVE POWER. OCCURRED FIRST IN NOV 2015 AND DEALER REPLACED WIRING HARNESS. PROBLEM RECURRED IN OCT. 2016 AND DEALER PERFORMED RECALL TSB. PROBLEM RECURRED A 3RD TIME IN NOV 2016 AND DEALER WAS ABLE TO REPLICATE FAILURE WHILE IN FOR SERVICE. "REPAIR" IMPLEMENTED DID NOT RESOLVE THE PROBLEM AS THE CAR HAD 4TH INCIDENT WHILE DRIVING OFF THE DEALER LOT. DEALER CURRENTLY HAS THE CAR AND IS IN COMMUNICATION WITH FORD.

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