NHTSA Complaint #10934311 — 2008 BMW X3 SAV

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10934311
Vehicle	2008 BMW X3 SAV
Component	AIR BAGS
Date of Incident	December 3, 2016
Date Filed	December 9, 2016
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY CAR WAS ON RECALL FOR A DEFECTIVE AIRBAG. I WAS NOTIFIED IN MARCH 2016. I WAS TOLD BY MY DEALER THEY WOULD NOTIFY ME WHEN THEY HAD AN AIRBAG. WHEN I DIDN'T HEAR FROM THEM STILL BY EARLY AUGUST I ASKED FOR A LOANER CAR AS I NO LONGER FELT SAFE IN MY CAR BECAUSE OF THE CONSTANT WORRY ABOUT THE AIRBAG. BMW INSTRUCTED ME TO PARK MY CAR AND "NOT DRIVE IT" WHICH I DID. FINALLY ON 11/28/16 THEY SAID THEY HAD AN AIRBAG. I BROUGHT THE CAR IN. THE RESULT FROM IT SITTING FOR SO LONG HAS RUSTED MY PERFECTLY MAINTAINED BRAKES AND ROTORS TO BE NOT SAFE TO DRIVE AND MY HOOD IS FROZEN SHUT WITH POSSIBILITY OF FLYING OFF AND KILLING SOMEONE. BMW WILL NOT BE RESPONSIBLE FOR THE DAMAGE CAUSED BY THE CAR SITTING SO LONG AND I BELIEVE THEY SHOULD BE. IT IS THOUSANDS OF DOLLARS WORTH OF DAMAGE ON A CAR THAT WAS PERFECTLY SAFELY DRIVABLE BEFORE I PARKED IT TO WAIT FOR AN AIRBAG. I HAVE THE BMW RECALL AND THE PAPERWORK THAT SAYS I HAD TO PARK AND NOT DRIVE MY CAR. THEY SAY I WAS SUPPOSED TO MAINTAIN MY CAR. I STARTED IT REGULARLY TO BE SURE BATTERY WAS GOOD AND EVERYTHING SEEMED OK. I DON'T KNOW WHAT ELSE I SHOULD HAVE KNOW TO MAINTAIN IF THE CAR WAS ORDERED TO BE PARKED AND NOT DRIVEN. THEY SHOULD BE RESPONSIBLE FOR THIS. CAN YOU PLEASE HELP?

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