NHTSA Complaint #11084794 — 2008 BMW X3 SAV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11084794
Vehicle	2008 BMW X3 SAV
Component	POWER TRAIN
Date of Incident	June 20, 2016
Date Filed	April 12, 2018
Mileage	68,995 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I HAVE BROUGHT MY VEHICLE TO BLOOMFIELD NJ DEALERSHIP ON SEVERAL OCCASIONS IN 2013, 2014, 2015 DUE TO VEHICLES INABILITY TO SHIFT GEARS SWIFTLY, RMP GOING TO 34,000 AND TRANSMISSION NOT SHIFTING GEARS. I DRIVE ABOUT 6,000MILES PER YEAR SOMETIMES LESS. ALL DEALER WOULD SAY "VEHICLE PERFORMS AS DESIGNED"....OR "UNABLE TO DUPLICATE THE PROBLEM". AROUND JUNE 20, 2016 WHEN IN THE DRIVEWAY I PUT GEAR IN REVERSE BUT VEHICLE WOULD NOT MOVE. I CALLED BMW DEALER DESCRIBING THE INABILITY OF MY CAR MOVING IN REVERSE DEALER REPRESENTATIVE STATED ITS TRANSMISSION FAILURE. THE VEHICLE WAS TOWED TO TRA-PAR TRANSMISSIONS IN BELLEVILLE NJ ON JUNE 23, 2016 CONFIRMED TRANSMISSION FAILURE AND REPLACED IT JUNE 27, 2016 FOR $ 3, 092.19 !!! COME TO FIND OUT THROUGH READING COPIES OF RECEIPTS DEALER HAD NOT DESCRIBED ISSUES AS THERE WERE ON THEIR WORK ORDERS! AFTER I READ MOST OF THEM, THEY DON'T EVEN MENTION THE TRUE REASON WHY THE VEHICLE WAS BROUGHT IN ! I'M VERY DISGUSTED WITH THEM AND I FIND BMW DEALER STALLING TACTICS AND DECEPTION CRIMINAL.

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