NHTSA Complaint #11089086 — 2008 BMW X3 SAV AIR BAGS

Complaint Details

ODI Number	11089086
Vehicle	2008 BMW X3 SAV
Component	AIR BAGS
Date of Incident	April 4, 2018
Date Filed	April 20, 2018
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE PASSENGER SEAT OCCUPANCY SENSOR IS DEFECTIVE. THIS IS PART OF THE "SEAT MAT", WHICH IS UNDER RECALL. BMW SENT AN INITIAL NOTICE OF RECALL IN SEPTEMBER OF 2017. AS OF APRIL 20, 2018 THE PARTS ARE STILL NOT AVAILABLE TO PERFORM THIS RECALL. OVER 7 MONTHS! NO ONE AT THE DEALER OR BMW USA CAN GIVE US A STRAIGHT ANSWER AS TO WHEN THE PARTS WILL BECOME AVAILABLE. THE Q AND A PART OF THE NOTICE INDICATES NO ONE SHOULD SIT IN THE PASSENGER SEAT UNTIL THIS IS FIXED! WHY IS BMW BEING ALLOWED TO CONTINUE TO DELAY FIXING THIS SAFETY DEFECT? I WOULD LIKE TO KNOW WHAT THE NHTSA IS DOING TO MAKE BMW REPAIR THIS IN A TIMELY MANNER!

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