NHTSA Complaint #10930188 — 2015 RAM 3500

IN JUNE 2016, TOWING A 14 FOOT LIGHT TRAILER UP SONORA PASS ON HWY 108 IN CALIFORNIA, THE TRUCK BUCKED, STUDDERED AND SHOOK IN FIRST GEAR, STALLED AND SLIPPED BACKWARD TOWARDS A 1000 FOOT CLIFF, IT THEN LUNGED INTO GEAR AND IT WAS SMOKING THE TIRES. I LET IT DO THAT TO GAIN TRACTION AND THEN SLOWLY MADE MY WAY BACK UP. I CANNOT TOW ANYTHING OUT OF FIRST GEAR WITHOUT THE BUCKING AND STUDDERS, AND LOSING FORWARD MOMENTUM, ANYWHERE. ALMOST LOST IT ALL THAT DAY INCLUDING MY LIFE AND NOTHING HAS BEEN DONE TO FIX THE ISSUE. 2 DEALERSHIPS IN 2 STATES ACKNOWLEDGE THE PROBLEM, STATE THEY HAVE OTHER CUSTOMERS THAT HAVE THE SAME PROBLEM BUT DODGE CANNOT SEEM TO UNDERSTAND A FIX OR THE SERIOUSNESS OF THIS DEFECT. THE TRUCK IS NOT SAFE TO TOW ANYTHING ANYWHERE AND THAT IS OBSURD FOR A RAM 3500. THIS TRUCK IS ADVERTISED AS THE NUMBER ONE TRUCK FOR TOWING, BUT IT JUST CAN'T DO THE JOB SAFELY. PLEASE VIEW LETTER SENT TO DEALERSHIP DATED JULY 9TH. 2016.