NHTSA Complaint #10930155 — 2014 CHEVROLET CAPTIVA

WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANUALLY RELEASED BY PRESSING A SWITCH UNDER THE PLASTIC COVER NEAR THE IGNITION. BEFORE I LEARNED THIS TRICK, I HAD TO LEAVE THE KEY IN ALL DAY AND IT DRAINED MY BATTERY COMPLETELY. I AM CONCERNED SINCE I HAVE HEARD OF DEATHS THAT OCCUR WHEN THE VEHICLE ROLLS BACKWARDS OR FORWARDS BECAUSE IT IS EITHER NOT IN GEAR OR THE CAR THINKS THAT IS IS STILL "ON" BECAUSE THE KEY IS IN THE IGNITION. THIS HAS BEEN COVERED IN OTHER GM VEHICLES AND SHOULD BE COVERED IN THE CAPTIVA AS WELL BUT I WAS TOLD BY THE DEALERSHIP THAT THIS WAS A PROMO CAR AND NOT ENOUGH OF THEM WERE PRODUCED FOR IT TO QUALIFY AS A RECALL WHAT???? THESE DEFECTS SHOULD BE INDEFINITELY COVERED BY GM RECALLS SINCE GM IS AN AMERICAN MADE CAR AND THIS IS DEFINITELY A QUALITY AND SAFETY ISSUE.