NHTSA Complaint #10930104 — 2009 DODGE RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10930104 |
| Vehicle | 2009 DODGE RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 82,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
I AM HAVING A COMPLETE ELECTRICAL MALFUNCTION WITH MY TRUCK. I REMOTELY STARTED IT ONE COLD MORNING, APPROXIMATELY 20 DEGREES. AFTER GOING OUTSIDE AND APPROACHING THE TRUCK I NOTICED THAT THE HEADLIGHTS WERE ON. WHEN REMOTELY STARTING A VEHICLE ONLY THE PARKING/MARKER LIGHTS COME ON. WHEN I TRIED TO UNLOCK THE TRUCK WITH THE KEY FOB, NOTHING WORKED. I MANUALLY UNLOCKED THE DRIVERS DOOR AND OPENED IT TO FIND AN ENORMOUS AMOUNT OF ISSUES. THE INTERIOR LIGHTS WOULD NOT COME ON. THE WINDOWS WERE STILL COMPLETELY FROSTED UP. I NOTICED THAT THE DEFROST WASN'T WORKING, INCLUDING THE HEATED SEATS, HEATED STEERING WHEEL, AND HEATED MIRRORS. I ALSO NOTICED THAT THERE WERE NO LIGHTS OR POWER TO THE ENTIRE RADIO CLUSTER, HEAT & A/C CONTROLS, PARKING ASSIST BUTTONS, HAZARD BUTTON, 4 WHEEL DRIVE CONTROLS, ETC. THE DOORS DIDN'T HAVE POWER FOR ANY DOOR LOCKS OR WINDOWS. ON THE INSTRUMENT CLUSTER, EVERY WARNING LIGHT IMAGINABLE WAS ILLUMINATED. CHECK ENGINE, ABS, VOLTAGE, AIR BAG, PARK ASSIST, TRACTION CONTROL, LOW FUEL, LOW WASHER FLUID, SEAT BELT, LOW TIRE PRESSURE, ALL GEARS INDICATOR LIGHTS WERE ILLUMINATED. THE CENTER MESSAGE SCREEN WAS GOING THROUGH EVERY POSSIBLE FAULT SCENARIO. I TRIED TO TURN OFF THE TRUCK AND RESTART IT BUT THE PROBLEM PERSISTED. I EVENTUALLY HAD TO REMOVE THE BATTERY BECAUSE THE HEADLIGHTS WOULDN'T GO OFF. THE TRUCK WASN'T SAFE TO DRIVE AND WAS NOT FUNCTIONING PROPERLY WHATSOEVER. I WAS TOLD BY THE SERVICE MANAGER OVER THE PHONE THAT THE TIPM IS THE ISSUE. THE TRUCK STILL HAS NOT BEEN REPAIRED AND IS NOW A PAPER WEIGHT IN MY DRIVEWAY. I HAVE HAD MANY OTHER ISSUES WITH THE TRUCK AS WELL THAT I WILL FILE SEPARATE COMPLAINTS ON EACH ISSUE. (TRANSMISSION SHIFT SOLENOID, STAYING IN 4TH GEAR, TIRE PRESSURE SENSOR FLYING OUT OF THE TIRE WHILE DRIVING 70 MPH, REAR POWER DOOR LOCKS NOT UNLOCKING/LOCKING WITH KEY FOB OR FRONT DOOR LOCK CONTROLS). *TR
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