NHTSA Complaint #10930064 — 2009 TOYOTA VENZA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10930064
Vehicle	2009 TOYOTA VENZA
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2016
Date Filed	December 5, 2016
Mileage	81,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE DRIVING ON THE HIGHWAY I NOTICED A "RUBBER BURNING" SMELL. I TOOK THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THE ECU RELATED TO MY DRIVER SEAT WARMER HAD STARTED TO MELT. THE ECU WAS REMOVED AND THE HEATING ELEMENT FOR MY DRIVER SEAT WAS DISCONNECTED. TOYOTA WILL NOT COVER REPLACEMENT OF THIS PART STATING THAT IT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I POINTED OUT THAT THIS SEEMED TO ME TO BE MORE OF A POTENTIAL RECALL ISSUE RELATED TO A MANUFACTURE DEFECT/FAULTY PRODUCT. I WAS CONCERNED ABOUT THE POTENTIAL FOR FIRE. *TR

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