NHTSA Complaint #10929737 — 2017 SUBARU OUTBACK

MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPTS TO SHIFT BACK INTO REVERSE AND INTO DRIVE. NO HELP. ONLY 4-TH ATTEMPT WAS SUCCESSFUL AND CAR STARTS MOVING FORWARD. ONLY BECAUSE DRIVER WAS VERY CAREFUL AND MOWING AT SLOW SPEED, COLLISION WITH OTHERS CARS ON A PARKING LOT WAS AVOIDED. THIS IS VERY DANGEROUS, BECAUSE YOU NEVER KNOW IN WHAT DIRECTION CAR WILL MOVE AFTER SHIFTING FROM REVERSE INTO DRIVE.