NHTSA Complaint #10929460 — 2012 FORD FUSION HYBRID

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING, SERVICE POWER STEERING, AND SERVICE ADVANCE TRACK WARNING INDICATORS WERE ILLUMINATED. THE ABILITY TO STEER BECAME VERY DIFFICULT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER IN MAY PER A RECALL FOR THE POWER STEERING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.