NHTSA Complaint #10928657 — 2013 HONDA INSIGHT

MY CAR HAD BEEN SITTING FOR 2 AND A HALF WEEKS WHILE I WAS OUT OF THE COUNTRY. UPON STARTING THE CAR, CHECK BRAKE SYSTEM, CHECK VSA SYSTEM, CHECK HILL START ASSIST SYSTEM, SERVICE DUE SOON AND CHECK EMISSION LIGHTS ILLUMINATED ON MY DASHBOARD. WHEN I BEGAN TO ACCELERATE, THE CAR ONLY GOT UP TO 5 MILES PER HOUR. IT WAS A 7 MINUTE DRIVE FROM AIRPORT PARKING TO MY RESIDENCE. I PARKED THE CAR AND IT SAT OVER THE THANKSGIVING WEEKEND. THE FOLLOWING WEEK I HAD THE CAR TOWED TO THE MCDAVID HONDA IN IRVING, TX. I GAVE DETAILED HISTORY FROM THE TIME OF PURCHASE A YEAR AND HALF AGO. I ADVISED THE DEALERSHIP, I WAS FULL AWARE OF THE EXCESSIVE OIL BURNING IN ISSUE THAT HAD BEEN PREVIOUS DIAGNOSED AT THE ORIGINAL HONDA DEALERSHIP I PURCHASED THE CAR FROM. I KEPT UP WITH EXCESSIVE OIL CHANGES THAT NEEDED TO BE DONE. THE SERVICE TECH SAID IT HAD ZERO OIL AND THE PISTON RINGS WOULD NEED TO BE CHANGED. HE AND HIS MANAGER STATED THAT THEY WOULD COMPLETE AN OIL CHANGE AT MY EXPENSE, I WOULD NEED TO DRIVE THE CAR A THOUSAND MILES AND THEN IMMEDIATELY RETURN THE CAR TO THE DEALERSHIP, IF THE PROBLEM OCCURRED THEN THE DEALERSHIP WOULD COVER THE COST. I ADVISED THEM AGAIN I HAD ALREADY DONE THAT TYPE OF TESTING PREVIOUSLY. BUT, THEN, SERVICE TECH PROCEEDS TO EXPLAIN I ALSO NEED ALL 8 SPARK PLUGS CHANGED AT MY EXPENSE. HONDA IS FULLY AWARE OF THE EXCESSIVE OIL CONSUMPTION ISSUE WITH THE INSIGHTS. THIS IS A 2013, 57,000 MILES, UP TO DATE SERVICE RECORD. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE. THE UNCERTAINTY IS OVERWHELMING. *TR