NHTSA Complaint #10928477 — 2012 CADILLAC SRX

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Crash

Complaint Details

ODI Number	10928477
Vehicle	2012 CADILLAC SRX
Component	STRUCTURE:BODY
Date of Incident	February 4, 2016
Date Filed	November 29, 2016
Mileage	84,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

MY CAR WAS T-BONED WHILE BEING SERVICED AT GOLD COAST CADILLAC IN OAKHURST, NEW JERSEY ON FEBRUARY 4,2016. THE CAR WAS WAS SENT TO FREEHOLD COLLISION TO BE REPAIRED AT A COST OF $11,622.15. THE CAR WAS NOT REPAIRED CORRECTLY. THE GAS CAP IS LOOSE AND THE REAR DOOR IS MISALIGNED. THE CAR ISN'T SAFE TO DRIVE. BUT YET THE DEALERSHIP FORGED MY SIGNATURE ON THE DOCUMENTS THE REPAIRS WERE SATISFACTORY TO MY LIKING AND I ACCEPTED THE CAR BACK. THAT IS NOT TRUE.

Related Complaints for the 2012 CADILLAC SRX

Other STRUCTURE:BODY Complaints

#11530047 — July 3, 2023 — The paint on this car is defective. It peels off of the car without any action or agitation by the owner or outside ...

#11329279 — June 16, 2020 — SUNROOF FLOODING IN FRONT PASSENGER FLOOR, WATER SATURATION ON FRONT PASSENGER CARPET. *TR

#11206138 — May 7, 2019 — PAINT ON HOOD AND ROOF HAVE BUBBLED RESULTING IN PAINT CHIPPING OFF.

#11014882 — August 13, 2017 — VEHICLE WAS PARKED. PRESSED BUTTON TO HAVE REAR POWER LIFT GATE OPEN. AS IT WAS FULLY OPENING, I PUT ONE OF MY GROC...

#10928695 — November 30, 2016 — FREEHOLD COLLISION REPAIRED MY 2012 CADILLAC SRX AFTER BEING SENT TO THEM FROM GOLD COAST CADILLAC IN OAKHURST. NEW J...

Recent Complaints for the 2012 CADILLAC SRX

#11699885 — ELECTRICAL SYSTEM — November 17, 2025 — there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...

#11699885 — VISIBILITY/WIPER — November 17, 2025 — there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know abo...

#11685045 — UNKNOWN OR OTHER — September 4, 2025 — My car was parked and in the park gear it was left running I went to get in the car to turn it off to stay awhile whe...

#11683540 — EXTERIOR LIGHTING — August 27, 2025 — Headlight assembly gets over heated and makes the low beam lights very dim, not safe or legal to drive at night. I've...

#11681419 — POWER TRAIN — August 18, 2025 — The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle fail...