NHTSA Complaint #10928041 — 2010 CHRYSLER TOWN AND COUNTRY

FIRST PROBLEM THE LEFT SLIDING DOOR STOPPED WORKING WHICH APPEARS TO BE A VERY COMMON PROBLEM. THE OTHER MAJOR ISSUE WHICH IS VERY COMMON WITH THIS VEHICLE IS THE VAN RUNS GREAT UNTIL IT DOESN'T THEN THERE SEEMS TO BE NO DEFINITE FIX. IT STARTED A FEW MONTHS AGO WHEN MY VAN WOULDN'T START. WE HAVE TAKEN TO MULTI OK E MECHANICS AND HAVE ALSO HAD IT TESTED WITH RECOMMENDATIONS FROM AUTO STORES. WE HAVE REPLACED THREE BATTERIES, TWO STARTERS, THE ALTERNATOR AND STILL SOMETHING IS DRAINING THE BATTERY. I CAN'T EVEN COUNT THE TIMES I HAVE BEEN TOLD WELL MAYBE IT'S THIS OR THAT AND WE FIX IT ONLY TO DRIVE IT AND FIND MYSELF AND KIDS STRANDED SOMEWHERE BECAUSE IT WON'T START AGAIN. I HAVE A FAMILY MEMBER WITH THE SAME ISSUE AND HAVE SEEN MANY OTHERS ONLINE WITH THE SAME ISSUE SPENDING TONS OF TIME AND MONEY INTO TRYING TO SOLVE THE PROBLEM ONLY TO NOT BE ANY CLOSER THAN WHEN STARTED. I AM NOW IN THE PROCESS OF TROUBLESHOOTING IF THE ENTERTAINMENT SYSTEM IS THE PROBLEM AND DRAINING MY BATTERY. I CHARGED THE BATTERY THE END PULLED STEREO FUSE MY VAN STATED CHARGED HOWEVER DID HESITATE TO START ONCE I HAD TO TURN KEY SEVERAL TIMES. BUT BATTERY DID STAY CHARGED. I PUT THE FUSE BACK IN AND CHECKED A LITTLE LATER AND IT QUICKLY DRAINED. SO I MAY HAVE FOUND THE ISSUE HOWEVER WE HAVE THOUGHT THAT MANY TIMES SO NOT HOLDING MY BREATH BUT IF THAT IS THE ISSUE THAT STILL IS A HUGE DISAPPOINTMENT BECAUSE IT CONTROLS SO MUCH BOTH DVD PLAYERS BLUETOOTH NAVIGATION STEREO CD PLAYER AND SOME OTHER ELECTRIC FEATURES DEFINITELY NOT CHEAP TO REPLACE AND HAVING THIS WAS A MAIN REASON WE PURCHASED THIS VEHICLE FOR OUR FAMILY VERY DISAPPOINTED THAT THERE IS NOT A RECALL ALREADY AND WE ALONG WITH OTHERS ARE JUST LEFT OUT ON OUR OWN -MY EMAIL [XXX] OR PHONE [XXX] ALSO THE PROBLEMS TAKE PLACE AFTER VEHICLE TURNED OF AND YOU GO TO START INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR