NHTSA Complaint #10927738 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10927738
Vehicle 2017 CHEVROLET VOLT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE VEHICLE CENTER DISPLAY DOES NOT WORK RELIABLY. MOST CONCERNING TO SAFETY IS THE FACT THAT THIS RENDERS THE REVERSE CAMERA INOPERABLE. OTHER THINGS THAT DON'T WORK INCLUDE BLUETOOTH, RADIO, ON STAR, CONTROLS FOR THE VEHICLE SETUP AND CHARGING PARAMETERS, AIR CONDITIONING, ENERGY USAGE DISPLAY, AND SO ON. AFTER SEVERAL SERVICE VISITS AND CALLS TO GM, THEY DETERMINED THAT IF YOU LEAVE A PHONE PLUGGED INTO THE USB CORD FOR THE AUDIO SYSTEM, AND POWER THE CAR OFF WITHOUT FIRST UNPLUGGING THE PHONE FROM THE CHARGER AND EVEN THE CHARGER CORD FROM THE USB PORT (WITH NO PHONE PLUGGED IN) OR ELSE THE NEXT TIME YOU START THE CAR THE SCREEN AND FUNCTIONS ON IT WILL BE INOPERABLE UNTIL THE CAR IS POWERED OFF FOR SEVERAL MINUTES. WHETHER OR NOT I UNPLUG MY PHONE WHEN I TURN OFF THE CAR SHOULD PREVENT THE BACKUP CAMERA FROM FUNCTIONING NOR THE DETAILS ABOUT ELECTRIC CAR CHARGE USAGE. GM HAS TOLD ME THERE IS NOTHING MORE THEY CAN DO, THAT'S JUST HOW IT WORKS.

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