NHTSA Complaint #10927162 — 2011 FORD FUSION

THIS PAST WEEK WHEN PULLING INTO MY DRIVEWAY I SHIFTED MY CAR INTO PARK AND I COULD FEEL SOMETHING GIVE. I COULD NOT SHIFT OUT OF PARK AFTER SO I REMOVED CONSOLE TO DO IT MANUALLY AS SHIFT INTERLOCK OVERRIDE WAS NOT WORKING. I CAN MANUALLY SHIFT BUT THE DASH INDICATOR IS OBVIOUSLY MISALIGNED AND IT WILL NEVER GO INTO PARK OR REGISTER ON THE DASH AS GOING INTO PARK (ONLY SEEMS TO RECOGNIZE PARK WHEN I KILL THE ENGINE IN NEUTRAL WITH HANDBRAKE ON AND THEN SHIFT TO PARK; THUS RELEASING THE KEY). OTHER THAN THAT I CAN GET IT TO GO INTO ALL OTHER GEARS(R, N, D, M) WITH SOME "FINAGLING". I TOOK IT INTO THE DEALER AS THIS PROBLEM IS ABOVE ME AND THEY JUST LOOKED AT IT THIS MORNING (11/21/16) AND THEY JUST CALLED WITH A QUOTE. THEY SAID THE LINKAGE WAS BROKEN AND I NEEDED A NEW SHIFTER ASSEMBLY. AT LEAST THAT'S WHAT I THINK THEY TOLD ME OVER THE PHONE.