NHTSA Complaint #11657633 — 2011 FORD FUSION POWER TRAIN

Complaint Details

ODI Number	11657633
Vehicle	2011 FORD FUSION
Component	POWER TRAIN
Date of Incident	April 8, 2025
Date Filed	April 29, 2025
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2011 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The lock warning lights was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that there was a chip inside the transmission causing the transmission to seize. The vehicle was not repaired. The origin of the chip was unknown. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

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