NHTSA Complaint #10926855 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE AND AN OIL CHANGE, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED THREE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). SHORTLY AFTER THE DEALER'S REPAIRS, SMOKE EMITTED UNDER THE HOOD NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT FILED AN INCIDENT REPORT. THE VEHICLE WAS TOWED TO A YARD AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER AND THE MANUFACTURER TO DETERMINE WHAT CAUSED THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.