NHTSA Complaint #10925927 — 2001 TOYOTA TACOMA

LAST YEAR, 2015, I RECEIVED A RECALL NOTICE FROM TOYOTA CONCERNING AN ISSUE WITH THE SPARE TIRE HANGER. I WENT TO THE TOYOTA RECALL WEB PAGE AND TYPED IN MY VIN, TWO RECALLS WERE OUTSTANDING, THE SPARE TIRE AND THE FRAME. I CONTACTED TOYOTA CONCERNING THE FRAME RECALL AND WAS TOLD THAT THE FRAME RECALL HAD BEEN CLOSED. I INFORMED THE TOYOTA REP THAT I NEVER RECEIVED A RECALL NOTICE FOR A FRAME ISSUE. SHE STATED THAT THE NOTICED HAD BEEN SENT AND RETURNED DUE TO INCORRECT ADDRESS. TOYOTA THAN RESENT THE NOTICE TO THE CORRECT ADDRESS BASED ON 911 CHANGING MY ADDRESS FROM 132 CENTER ST, TO 338 CENTER ST. I THAN TOLD THE REP. THAT I DO NOT UNDERSTAND HOW TOYOTA COULD CLOSE OUT A RECALL WHICH IS A MAJOR SAFETY ISSUE AND ASKED TO SPEAK TO SOMEONE ELSE. LONG STORY SHORT I WAS TOLD THE RECALL HAD ENDED AND THERE WAS NOTHING TOYOTA WOULD DO TO CORRECT THE ISSUE. AFTERWARDS I CRAWLED UNDER MY TRUCK AND LOOKED AT THE FRAME AND DID NOT NOTICE ANY RUSTED OUT AREAS. ON MONDAY NOVEMBER 7, 2016 AS I WAS DRIVING TO WORK I LOST THE BRAKES. I WAS ABLE TO RETURN HOME AS THE BRAKE FAILURE OCCURRED AT THE END OF THE STREET I LIVE ON. I CRAWLED UNDER THE TRUCK TO SEE IF I COULD LOCATE THE DAMAGED BRAKE LINE. I FOUND AN AREA COVERED WITH BRAKE FLUID AND DETERMINED THE LINE HAD FAILED. WHILE I WAS UNDER THE TRUCK, I NOTICED THE FRAME HAD RUSTED THROUGH JUST IN FRONT OF THE PASSENGER SIDE REAR LEAF SPRING. THIS IS A DEFINITE SAFETY ISSUE WHICH IN MY OPINION COULD BE A MATTER OF LIFE AND DEATH. I ALSO NOTICED ON THE NEWS THIS MORNING THAT TOYOTA ONCE AGAIN HAS MADE A MULTI BILLION SETTLEMENT DUE TO FRAME RUST ISSUES ON THEIR 2005 TO 2010 TOYOTA. I WANT TOYOTA HELD RESPONSIBLE FOR NOT REPAIRING AND OF REPLACING THE DAMAGE THEY KNOW EXISTS ON MY TRUCK!!