NHTSA Complaint #10925360 — 2013 HONDA INSIGHT AIR BAGS

Complaint Details

ODI Number	10925360
Vehicle	2013 HONDA INSIGHT
Component	AIR BAGS
Date of Incident	November 15, 2015
Date Filed	November 10, 2016
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TAKATA RECALL I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT BOTH HONDA DIRECTLY THROUGH CUSTOMER SERVICE AND THE LOCAL DEAL WHERE I PURCHASED THE CAR. HAVE REQUESTED TO HAVE AIR BAG CHANGED. HONDA INFORMED ME A YEAR AGO THAT THE PARTS WERE BEING DELIVERED. AT EACH OF THE LAST THREE CALLS I HAVE MADE TO THE DEALER OVER THE PAST 9 MONTHS I HAVE BEEN TOLD PARTS ARE ON ORDER AND TO WAIT. I HAVE REQUESTED ADDITIONAL OPTIONS AND WAS TOLD THAT I WOULD JUST HAVE TO WAIT. NEITHER THE DEALER NOR HONDA HAS OFFERED ANY FURTHER TIME FRAME NOR OPTIONS TO ADDRESS MY CONCERNS REGARDING THE AIRBAG. CAN SOMEONE PLEASE HELP WITH GETTING THIS ADDRESSED?

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