NHTSA Complaint #10925092 — 2004 LEXUS RX330

PARENT CO, TOYOTA ISSUED A VOLUNTARY REPLACEMENT OF DASHBOARD DUE TO CRACKED, STICKY, SHINY CONDITION IN WHAT WAS AN OBVIOUS ATTEMPT TO STAVE OFF AN OFFICIAL GOVERNMENT RECALL AND/OR A CLASS ACTION. PARENT CO, TOYOTA IS NOW STALLING BY NOT SUPPLYING THE DEALERS WITH SAID DASHBOARDS THEY PROMISED TO REPLACE. I FIRST BROUGHT THIS ISSUE TO THE ATTENTION OF MY DEALER IN MAY OF 2012. EVEN IF THE DEALER WAS RECEIVING THE DASHBOARDS AT THE RATE OF 2 OR 3 A WEEK AS ORIGINALLY PROMISED, IT WOULD BE ANOTHER FULL YEAR OR MORE BEFORE THEY WOULD REPLACE MINE. AT THIS TIME, THE DEALERS ARE RECEIVING NONE AND NO DASHBOARDS ARE BEING REPLACED. THIS IS NOT JUST A COSMETIC ISSUE, IT'S A SEVERE SAFETY HAZARD. IN THE CASE OF MY DASH, WHICH IS COMPLETELY COVERED WITH CRACKS, IF THE AIRBAG IS DEPLOYED AT 200 MPH THOSE SMALL LITTLE PIECES OF PLASTIC WILL SHRED MY FACE AND THE FACES OF ANYONE RIDING WITH ME INTO HAMBURGER. CONSIDERING THE FACT THAT THE TAKATA AIR BAGS CAN BE DEPLOYED EVEN WHEN THERE ISN'T A ACCIDENT, MAKES IT EVEN A BIGGER HAZARD. ENOUGH IS ENOUGH, THE GOVERNMENT NEEDS TO STEP IN AND ISSUE AN OFFICIAL RECALL AND FORCE TOYOTA TO REPLACE THE DASHBOARDS IMMEDIATELY WITHOUT ANY MORE LEGAL STALL TACTICS. THE VEHICLE IS ESSENTIALLY UNDRIVEABLE IN IT'S PRESENT CONDITION. I HAVE HEALTH CONDITIONS THAT PREVENT ME FROM WORKING AT THIS TIME AND NEED THE VEHICLE TO GET TO MY DOCTORS. I COULDN'T AFFORD TO BUY A NEW VEHICLE EVEN IF THIS ONE WAS IN EXCELLENT TRADE-IN VALUE. IT'S BEEN OVER 4 YEARS FOR ME, LONGER FOR OTHERS AND WILL BE MULTIPLE MORE YEARS AT THIS RATE. I NEED A SAFE VEHICLE TO DRIVE, LIKE THE ONE I WAS PROMISED WHEN I PURCHASED THIS ONE.