NHTSA Complaint #10924255 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10924255
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	August 18, 2016
Date Filed	November 4, 2016
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

POWER STEERING HAS SHUT DOWN WHILE THE VEHICLE WAS OPERATING MAKING IT VERY DIFFICULT, NEAR IMPOSSIBLE TO STEER. I HAD THE CAR SERVICED AT A FORD DEALER PER RECALL # 15V-340 PERFORMED ON 8/25/15 BUT THE ISSUE HAS RE-OCCURRED. IN BOTH INCIDENTS, THE VEHILCE WAS IN MOTION WITH THE POWER STEERING WENT OUT. THE PROBLEM WAS RESOLVED BY TURNING OFF THE IGNITION AND RESTARTING THE CAR.

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